Live Chat |
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Instantly
be available to customers via live chat |
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Operators
can chat with multiple visitors |
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Operators can use the application from any computer
connected to the Internet |
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Canned
answers for operators |
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Chat with
other operators |
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Transfer
chats to other operators |
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Automatic
signoff timers for operators that forget to logoff |
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A
sophisticated chat queue that all relevant operators can
take visitor chat requests |
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Print
Transcript of live chat sessions |
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Email
Transcript of live chat sessions |