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Features
  1.    Live Chat
 
2.    Click to Call
 
3.    Automatic Spell Check
 
4.    Department Specific Chat
 
5.    Proactive Chat Invitations
 
6.    Operator Chat Invitations
 
7.    Live Visitor Tracking
 
8.    Encrypted Chat Sessions
 
9.    Push Web Pages
 
10.  Offline E-Mail Form
 
11.  Web Analytics
 
12.  Web Page Error Alerting
 
13.  Detect & Deter Click Fraud
 
14.  Monitor PCC Campaigns
 
15.  Customizable Interface
 
16.  SSL (https) Support
 
17.  Operator User Rights
 
18.  Geo IP Lookup
 
19.  CRM System
 
20.  Monitor Multiple Web Sites
 

Offline E-Mail Form
When no operators are logged on, customer will be able to leave e-mail messages for operators
During business hours, queued customers waiting will be diverted to a email form after pre configured time

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