|
|
|
Operator Chat
Screen
|
|
|
|
{ Click Picture to Enlarge } |
|
|
|
 |
|
|
|
- Chat with
visitors in real time |
|
|
- Operators
can instantly see details of visitor's location,
organization, referrer, browser type, operating system,
previous visits to website, previous chats with
operators directly through the chat window |
|
|
- Chats can
be transferred to other operators in different
departments within the organization |
|
|
-Chat
transcripts can be saved, printed, or e-mailed |
|
